Cookie and Privacy Policy

Cookie and Privacy Policy

Thank you for using the Joint Action Analytics analysis tool and/or visiting our website. Joint Action Analytics (hereinafter “we”, “us”, “our”) process your personal data in accordance with the Joint Action Analytics personal data and privacy protection policy (hereinafter “Personal Data Policy”).

In the following, we inform you about your rights as a registered customer/user with us, and about how we process and protect your personal data.

This policy explains what, how and why regarding the data we collect when you visit one of our websites or use our services.

We take your privacy very seriously, and we never sell lists or e-mail addresses to third parties.

Data collection

Personal data                  

  • We only process personal data about you, which you provide to us in order to fulfill our agreement with you, or personal data we receive from others. The collected personal data will typically include: contact information; first and last name, address, e-mail address, telephone number, and job titles and descriptions.

Use of your personal data

  • The purpose of collecting your personal data is to fulfill our agreement with you on the use of Joint Action Analytics’ IT system and the use of our websites.
  • We only process personal data about you that is relevant and sufficient to fulfill the purpose.
  • We collect data about our users for three main reasons:
  • 1. We collect data so that the Joint Action Analytics analysis tool can fulfill the purpose relating to studies and results.
  • 2. We collect data to optimize our services and provide the best possible user experience.
  • 3. We collect information that we can use to understand our target group, for marketing purposes and for use in strategy development.
  • If a user has been inactive for three years, the personal data about the user will be deleted from Joint Action Analytics.

Consent

  • When you sign up for the Joint Action Analytics analysis tool, you accept our Terms and Conditions and our Personal Data Policy.
  • By signing up with your e-mail address, you accept that we may contact you via e-mail in relation to a questionnaire study in which you have participated or otherwise been an active part.
  • Joint Action Analytics reserves the right to prohibit and remove any user for any reason.

Storage of your personal data

  • Your personal data is stored by Joint Action Analytics (hereinafter “the Data Processor”).
  • The data is stored on servers within the EU, and therefore your personal data will always be covered by the protection provided in the Personal Data Regulation.
  • We are responsible to you for the storage of your personal data by the Data Processor.
  • We regularly ensure that we and the Data Processor have taken the appropriate technical and organizational security measures to protect your data against accidental or unlawful destruction, loss or alteration. Furthermore, we protect your data from unauthorized disclosure, abuse or other processing in violation of the rules in force from time to time regarding the processing of personal data.

Duration of data storage in the analysis tool

  • Users who sign up as users of the Joint Action Analytics analysis tool can always view and edit, and can always have their personal data deleted. Therefore, there is no limit on how long we store this information.
  • The website’s administrator can always view and edit the information that is available to the users in their profiles.
  • Analytic data is stored indefinitely in order to see and track our online growth and to improve our activity.
  • Personal data from a respondent (name and e-mail) is stored as long as the relevant study is underway. As soon as the relevant study is completed, this data is deleted. Thus, only the analytic data is stored indefinitely.
  • If a user has been inactive for three years, the personal data about the user will be deleted from Joint Action Analytics.

Security

  • It is your responsibility to keep your password secret.
  • Do not let others use your password to log into Joint Action Analytics. If this happens, you are responsible for any actions and events caused by providing access to studies that are both commenced and completed. 
  • The Joint Action Analytics website is managed from our offices in Aarhus, Denmark. Our website is accessible to everyone worldwide. Legislation regarding websites may vary from country to country, and therefore we emphasize that the Joint Action Analytics website and associated websites are subject to Danish law.
  • We have taken technical and organizational measures to prevent your data from accidental or unlawful deletion, disclosure to the public, loss or alteration, and to protect your data from unauthorized disclosure to third parties, abuse or other processing in violation of the law. In the event of a data breach, all of our registered users will be contacted within 72 hours with notification of the data that has been lost and guidelines on what actions they should take in response. Our first priority in such a situation is resolving the security vulnerability to minimize the loss of data for the users.

Information security

  • We want to protect your information and our own data in the best possible manner. Therefore, we encrypt our services on the website using SSL (Secure Socket Layer). Only a very few people employed by Joint Action Analytics have access to your data.

Cookie policy

  • When you visit our website or are a Joint Action Analytics user, you permit the use of cookies and their storage on your computer or device. You can always delete your cookies and choose not to use the website.
  • A cookie is a small text file stored in your web browser, as on the website, when you visit one of our websites. This makes it possible to send personal data to your browser. A cookie can contain text or numbers (e.g. a date), but we assure you that no personal data is stored in a cookie, and it does not contain viruses.

Sharing

  • We do not share your personal data with other suppliers, partners, advisors or consultants. If this becomes necessary in order to fulfill the purpose, we will always send you an inquiry about this sharing.
  • In addition, we can share your personal data if we are obliged to transfer or share your personal data with public and legal authorities, including if we must report data to public authorities.

Deletion of your personal data

  • We only store personal data as long as it is necessary to fulfill the purpose or to comply with a legal requirement.
  • We delete your data when we no longer need it, but no later than when the statute of limitations on our liability for the work performed expires, which is currently three years.

Your rights

  • You are always entitled to obtain information about your personal data that we have collected, and which we store and process. If you wish to obtain this information, contact us via our e-mail address or contact the company’s data controller.
  • You may at any time demand correction, object to or limit the processing of your personal data.

Changes

  • We can change this privacy policy at any time and from time to time. The latest version of the privacy policy is reflected by the version date, which is found at the bottom of this privacy policy. All updates and changes take effect immediately upon notice, which we can provide in any way, including, but not limited to, issuing a revised version of this privacy policy or other notification on the website.
  • Vi opfordrer dig til at gennemgå denne privatlivspolitik ofte for at holde dig orienteret om ændringer, der kan påvirke dig, da din fortsatte brug af Joint Action Analytics betyder dit fortsatte samtykke til at være bundet af denne privatlivspolitik. Vores elektroniske privatlivspolitik anses hver for at være den sande, fuldstændige, gyldige, autentiske og eksigible kopi af versionen af ​​denne privatlivspolitik, som var gældende på hver respektive dato, du besøgte hjemmesiden.

Scope of use

  • This confidentiality policy applies to all data we have collected, or collect in the future about and/or from you, in accordance with our Terms and Conditions.
  • When respondents complete a study sent to them, they must provide their name and e-mail address. This is done to ensure the correct registration of the responses, and makes it possible to keep track of who has completed the study. This data is only available to the individual who has set up the study and Joint Action Analytics’ data controller, who collects the responses for the purpose of obtaining the most possible responses to the given study to achieve the best possible result.
  • Personal data from a respondent (name and e-mail) is stored as long as the relevant study is underway. As soon as the relevant study is completed, this data is deleted. Thus, only the analytic data is stored indefinitely.
  • Data is not used for marketing of Joint Action Analytics or any third parties. Data is stored in our database and is only used for the above purposes. (1)

Questions and concerns

If you have questions or comments, or if you want to update, delete or change personal data we have, or if you are concerned about how we have processed any private data, please send us a message via our contact form. You can also contact us via e-mail at: kontakt@joint-action.dk.

Reservations

While we have taken every precaution to ensure accuracy, Joint Action Analytics assumes no responsibility or liability for errors in the contents of this site.

By using our website, you understand and accept our Terms and Conditions and our Personal Data Policy.